You will always be treated with integrity, courtesy and openness in everything we do for you.
You will receive proactive and holistic advice that deals with the legal situation and also seeks to resolve matters possibly avoiding Court action. Your affairs will always be treated with absolute confidentiality. Your telephone call will be returned within 48 hours.
Your deadlines will always be met. Very unusually, if for reasons outside of our control we are prevented from doing so, we will let you know well in advance.
You will receive an estimated quote for our fees and we will update you at various states of your case in relation to our fees and any changed circumstances.
All work for our clients is preceded by a terms of business letter which sets out the work to be conducted for the client together with approximate costs.